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National New: Air India, the country’s flagship airline, has cancelled 84 flights over the past nine days, leaving thousands of passengers in a state of shock and helplessness. These cancellations, affecting both domestic and international routes, come just weeks after the airline’s major merger process with Vistara began its final phase. Industry insiders suggest that the operational integration may not be going as smoothly as expected.
While Air India officially blames "scheduled maintenance" and "safety checks," multiple aviation sources hint at a deeper issue—post-merger mismanagement. Several crew members and scheduling officers are reportedly working overtime to fill gaps in staffing rosters. Some flights are being pulled last-minute due to a lack of pilots or aircraft readiness, leading to systemic failures.
Passengers across metros like Delhi, Mumbai, Chennai, and Bengaluru are venting their anger on social media. Complaints of sudden cancellations, lack of compensation, and poor customer support are flooding Twitter and Facebook. For many, this wave of disruption feels like a betrayal, especially from an airline recently marketed as being “reborn” under Tata’s leadership.
On June 10, an Air India aircraft aborted takeoff in Ahmedabad due to engine alerts. Though no injuries occurred, it triggered internal safety checks. However, some experts believe this incident is being used as a cover to hide deeper cracks in operational planning and aircraft readiness—issues stemming from the ongoing integration with Vistara’s fleet and workforce.
Air India’s press releases remain vague, with no flight-specific details or timelines for resolution. Industry experts say the airline’s communication team is struggling to balance transparency and brand protection. The lack of clarity has only fueled public distrust and added to the confusion.
The Air India–Vistara merger was hailed as a game-changer in Indian aviation, but experts now warn that the rapid integration of systems, fleets, and human resources may have overwhelmed the airline’s capacity. With training schedules, safety audits, and union negotiations in the mix, flight operations are suffering collateral damage.
As the summer travel season continues, travelers are being advised to double-check bookings and consider alternate options. For Tata Group, this is more than a technical hiccup—it’s a test of leadership, planning, and consumer trust. If the chaos isn’t controlled soon, the newly rebranded Air India may face long-term brand erosion.