Big Change in Rail Rules: No Refund for Confirmed Tickets Cancelled Within 8 Hours

New Delhi: Indian Railways is preparing for major changes to provide better facilities to the passengers and make the system more transparent. Railway Minister Ashwini Vaishnav indicated on Tuesday that many important reforms will be implemented soon, whose direct impact will be seen on ticket booking, cancellation rules and freight transportation system.

Are the rules for cancellation of confirmed tickets going to become stricter?

Railways are now going to increase strictness regarding cancellation of confirmed tickets. According to the proposal, if a passenger cancels the ticket less than eight hours before the departure of the train, he will not get a refund. Railways believes that this will reduce the problem of seats remaining vacant at the last moment and will benefit the waiting list passengers.

Will the ticketing system be made more transparent?

New steps are being taken to make the ticket booking process clean and safe. Now Aadhaar based OTP verification will be implemented in Tatkal ticket booking so that fake bookings and activities of brokers can be curbed.

Has the action against fake IDs and bots intensified?

Railways has implemented anti-bot system on its online platform. Under this, about three crore suspicious and inactive user IDs have been closed. This step is expected to make it easier for common passengers to get tickets.

Will passengers get the facility to change boarding station?

Under the new system, passengers will be allowed to change their boarding station up to 30 minutes before the departure of the train. This will give passengers more flexibility in their travel plans and provide relief from unnecessary hassles.

Will there be changes in freight transportation also?

The government is working to improve transportation of commodities like salt and automobiles through railways. Besides, attention is also being given to improving the quality of railway projects.

Will these changes directly benefit passengers?

According to officials, these reforms are aimed at making railway services more reliable and convenient. Transparency in the ticketing system will increase, irregularities will be stopped and passengers will get a better experience.

How will passengers benefit from these changes?

According to officials, these changes will make railway services more efficient, transparent and passenger friendly. Besides, irregularities in the ticketing system will also be controlled and passengers will get a better experience.