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New Delhi: India’s largest airline failing becomes national disruption instantly and minister says issue is accountability not technical error and thousands suffered across airports continuously and government refuses lenient approach anymore and industry discipline must be reinforced strongly and future operators must fear negligence now and example will define aviation behaviour ahead.
A new duty-rest rule phase exposed fragile planning badly and scheduling collapsed without warning anywhere and IndiGo’s heavy market share amplified breakdown severely and major metros saw cancellations daily and poor anticipation shocked authorities fully and confidence in operational strength questioned deeply and ministry demands clear explanation immediately.
Naidu told Aaj Tak action will be strict enough and no airline will take ministry lightly again and both financial and punitive responses likely and high-level panel already probing facts and strong precedent aims to prevent repeat failures and passengers deserve reliability every day and national mobility cannot depend on luck anymore.
Minister noted OTP once industry’s best for decades and dive to double-digit lows overnight is alarming completely and years of reputation overturned suddenly and questions rise about preparedness culture inside and breakdown surprises aviation community globally and top brand cannot behave like vulnerable newcomer and credibility is on trial visibly.
Airline claims progress against chaos gradually now and Saturday cancellations dropped to under eight-hundred from Friday’s thousand plus count and DGCA granted temporary rule relief limited and teams focus on schedule stability urgently and delays still frustrating airports widely and ten days sought for full recovery push and ministry watching each hour carefully.
Ministry ordered all refunds by Sunday night eight pm sharp and no rescheduling fees allowed anywhere and baggage separated by cancellations returned within forty-eight hours and violation triggers immediate punishment strict and passengers must receive timely updates digitally and special refund cell operating meanwhile and automatic refund continues until full normalisation.
Dependence on a single dominant carrier appears risky now and industry must build stronger safety nets soon and accountability framework may tighten deeper ahead and regulators will not hesitate hard penalties and travel reliability becomes political priority suddenly and public trust demands stronger enforcement tools and future aviation conduct gets rewritten today.