Delhi Police Resolve 120 Complaints During Public Grievance Hearing in North-West District

New Delhi: The Delhi Police’s public grievance hearing in the North-West District provided residents with an opportunity to raise their concerns directly with senior officers, leading to the resolution of 120 complaints.

Held under the supervision of DCP North-West District Akanksha Yadav, the initiative was organised across all subdivisions of the district. Police received approximately 150 to 170 complaints, most of which concerned domestic disputes, neighbourhood conflicts and parking-related problems.

What Issues Did Residents Raise During the Public Hearing?

Residents approached police officials with a range of local concerns, including disputes within families, disagreements between neighbours and difficulties related to parking.

Deputy Commissioners of Police, Assistant Commissioners of Police and Station House Officers heard the complainants and issued directions to the concerned personnel to take appropriate action.

The direct interaction gave residents an opportunity to explain their problems and enabled police officials to better understand local concerns.

Police Resolve 120 Complaints, Direct Action on Pending Cases

According to the police, 120 of the complaints received during the hearings have been resolved. Instructions have also been issued to the relevant officers to ensure the prompt and effective resolution of the remaining cases.

The initiative aims not only to hear public grievances but also to provide timely relief to citizens and strengthen accountability within the police system.

Direct Dialogue Aims to Strengthen Public Trust

The public hearing established a direct channel of communication between police officials and residents, helping authorities identify local issues and explore practical solutions.

The initiative reflects an effort to make grievance redressal more accessible and responsive, while strengthening public confidence through direct engagement between citizens and the police.