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New Delhi: Delhi Police Commissioner Anurag Kumar visited the Delhi Traffic Police Headquarters in Todapur and interacted directly with officers and personnel to understand their workplace and personal concerns.
The visit marked his first to the traffic police headquarters since taking charge as Police Commissioner. During a special interaction meeting, he listened to employees’ grievances and assured them that their concerns would be taken up for appropriate action.
Senior officers, including Special Commissioner of Police (Traffic) Ajay Chaudhary and Joint Commissioner of Police Sanjay Tyagi, were present during the visit.
During the meeting, Joint Commissioner Sanjay Tyagi briefed the Police Commissioner on traffic management, road safety initiatives and arrangements made to ensure smooth traffic movement during the BRICS Summit held in Delhi.
He explained how traffic personnel handled challenging situations through coordination, planning and effective management.
Anurag Kumar appreciated the dedication and efforts of traffic police personnel. He highlighted their important role in preventing road accidents, enforcing traffic regulations and managing congestion across busy stretches of the capital.
A major part of the interaction focused on the concerns faced by officers and employees. Personnel raised issues involving delays in promotions, pending medical bill reimbursements, availability of government accommodation, transfers and posting arrangements.
The Police Commissioner heard the concerns and assured the employees that appropriate steps would be taken in consultation with the concerned authorities. He stressed that genuine grievances should receive priority and be addressed in a timely manner.
The meeting provided traffic personnel with an opportunity to communicate their concerns directly to the department’s senior-most officer.
Kumar also discussed the challenges ahead and urged officers to strengthen road safety awareness, make greater use of technology for traffic enforcement and improve communication with the public.
He emphasised the need for adequate police deployment during peak hours and in congestion-prone areas. According to him, timely positioning and alertness of personnel can help curb traffic violations and reduce the risk of road accidents.
He further directed officers to ensure that traffic rules are enforced fairly and transparently, keeping public interest at the centre of their work. He said the objective of traffic policing should extend beyond issuing challans to encouraging responsible road behaviour and making streets safer.
The visit highlighted the importance of addressing the concerns of police personnel alongside improving public-facing services. The Commissioner’s interaction underlined that effective policing depends not only on discipline and enforcement on the roads but also on listening to employees and ensuring their welfare.
Traffic police personnel work throughout the day to manage the capital’s roads and facilitate safe journeys. Their working conditions, facilities and well-being remain important aspects of the department’s overall functioning.