Tower (Social Media)
Tech News: Still, there's also great news for you if you're upset about changing your mobile network plan again and again. The Department of Telecommunications (DOT) has taken an important decision in the interest of crores of mobile consumers in the country. Now changing the reimbursement from reimbursed or postpaid to reimbursed on any network like Jio, Airtel, VI, and BSNL has become much easier and faster than ever.
DOT participated in information through its sanctioned X (formerly Twitter) handle on Thursday that no longer will have to stay for 90 days for this change, but this process can be completed in just 30 days. And that too without further paper mess—only through OTP-grounded KYC.
📱 Switching between Prepaid ↔️ Postpaid got easier through OTP!
⏱️ Cooling-off period for first-time reconversion reduced from 90 days to 30 days.
🔁 Need to switch sooner? Use KYC at PoS or authorized outlets! pic.twitter.com/kWbPcGsanZ— DoT India (@DoT_India) June 12, 2025
📱 Switching between Prepaid ↔️ Postpaid got easier through OTP!
— DoT India (@DoT_India) June 12, 2025
⏱️ Cooling-off period for first-time reconversion reduced from 90 days to 30 days.
🔁 Need to switch sooner? Use KYC at PoS or authorized outlets! pic.twitter.com/kWbPcGsanZ
First, if a stoner wanted to change his mobile plan, he'd have to stay for 90 days. This cooling period rule was applicable from 21 September 2021. But now this deadline has been reduced to just 30 days. This change will give a lot of relief to those guests who want to change their plan due to poor quality, call drops, data retardation, or lack of service. Now they will get relief from the coercion to stay for three months.
DOT has made it clear that this 30-day reduction will only be given to those who make changes from reimbursed to postpaid or postpaid. That is, if you're changing your plan for the first time, you can also make this change by completing a cooling period of only 30 days.
Still, he'll have to complete 90 days again if a client wants to change the plan again and again. After every change, changes won't be made through OTP-grounded KYC for the coming 90 days. Telecom companies have been instructed to easily inform the guests about this rule.
If needed. However, the path is also open for him if a client wants to make changes in a particular situation indeed before the completion of the 30- or 90-day deadline. In such a situation, the client can make changes by completing the physical KYC process by visiting the authorized store or deals center of the concerned telecom company.
This decision of DOT has been taken keeping in mind the digital installation and consumer rights. Now mobile druggies will neither have to stay long to change their plans nor go through a complex process. This will also promote client satisfaction and transparency in telecom services. However, also no longer stay—get KYC from OTP and change your mobile service in just 30 days, in a veritably easy way, if you too aren't satisfied with your plan.
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