Zomato delivery agent in tears after company blocked his account days before sister's wedding

The delivery partner was visibly distraught and explained to Soham that his Zomato account had been blocked, plunging him into a financial crisis at a crucial time in his life.

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Courtesy: X/@Sohamllb

A heart-wrenching incident occurred in Delhi, where a Zomato delivery man was found in tears as he claimed that his account had been 'blocked' by the food delivery giant, just days before his sister's wedding. Soham Bhattacharya, an eyewitness and Zomato customer, encountered the distressed delivery man in GTB Nagar, who shared his story.

The delivery partner was visibly distraught and explained to Soham that his Zomato account had been blocked, plunging him into a financial crisis at a crucial time in his life.

Zomato delivery man seeks financial assistance

Soham took to social media on March 28 and shared a photograph of the distressed Zomato delivery partner, along with a plea to his followers to spread the word. He recounted the emotional encounter, describing how the delivery man, on the verge of tears, approached strangers seeking financial assistance, having saved every penny for his sister's upcoming wedding.

The post quickly gained went viral and gained nearly 2 million views. It prompted a response from Zomato itself.

Zomato responds

Responding to Soham's post, the official X account of Zomato Care acknowledged the gravity of the situation, pledging to investigate the matter promptly.

Moved by the delivery partner's plight, Soham shared a QR code in the comments section, encouraging his followers to contribute and alleviate the man's financial burden. Social media users rallied behind the cause, offering monetary support and expressing solidarity with the delivery partner.