SDM Addresses Public Grievances At Samadhan Camp In Ratia, Directs Officials To Ensure Timely Resolution

Ratia: A Samadhan Camp was organised at the Mini Secretariat in Ratia on Thursday to ensure the prompt resolution of public grievances. Sub-Divisional Magistrate (SDM) Surender Singh listened to citizens' complaints and directed officials from the concerned departments to resolve them on priority within the stipulated time frame.

Samadhan Camp Aims to Resolve Public Complaints Under One Roof

SDM Surender Singh said the primary objective of the Samadhan Camp is to provide citizens with a single platform to address their grievances, eliminating the need to visit multiple government offices for the resolution of complaints.

He instructed departmental officials to take every complaint received during the camp seriously and ensure appropriate action within the prescribed deadline.

Officials Directed to Maintain Accountability and Transparency

The SDM stressed that no negligence would be tolerated in handling public grievances. He also directed officials to keep complainants informed about the action taken on their respective complaints.

He said providing government schemes and public services to citizens in a transparent manner remains an administrative priority.

Regular Attendance and Responsible Conduct Emphasised

Surender Singh instructed officials to attend the Samadhan Camps regularly and address citizens' concerns with sensitivity, responsibility and commitment.

He reiterated that timely grievance redressal and accountable administration are essential to ensuring that citizens receive effective government services.