Pensioners Can Now Prepare Life Certificate At Home Using Their Phone, Know How

New Delhi: If you or any member of your family takes pension from EPFO, then this news is useful for you. Every year it is necessary to submit life certificate to continue the pension and every year as soon as November arrives, a big challenge arises in front of lakhs of pensioners and that is submitting the life certificate. If the life certificate is not submitted then the pension gets stopped. Earlier for this one had to visit the bank or post office, stand in long queues, which caused trouble to the elderly. But now you will neither have to go to the bank nor stand in any long queue. Now sitting comfortably in your home, you can get the life certificate made from your phone itself.

For this, you simply need to download the Aadhaar Face RD app and the Jeevan Pramaan app on your phone. Using the apps, you can create a digital life certificate by scanning your face with your phone's camera. No biometric device is required, and no need to leave the house. This feature is especially beneficial for seniors with worn fingerprints or those unable to leave their homes. Know the simplest way to do it...

Why is it necessary to submit life certificate?

In fact, submitting a life certificate every year is essential to continue receiving a pension. Failure to submit it on time may result in the pension being stopped. A life certificate confirms that the recipient is alive and should receive a continuation of their pension. The date of the previous life certificate should be kept in mind. Generally, the next certificate must be submitted within one year of submitting the certificate. For example, if you submitted your life certificate on September 15th of the previous year, the next certificate should be submitted by September 14th. Submissions can be made even after this date, but pension receipts may be delayed. To avoid delays in your pension, submit it on time, before the deadline of November 30, 2026.

Which documents should be kept ready?

Before submitting your life certificate, have your Aadhaar number, current mobile number, pension type, pension granting department name, pension disbursing agency name, PPO number, and pension account number ready. Please note that your Aadhaar number must be pre-registered with the pension disbursing agency. Also, ensure you have a good smartphone with at least a 5-megapixel front camera and a good internet connection.

See the complete step-by-step process here

Step 1: First, install both apps (AadhaarFaceRD and Jeevan Pramaan) on your phone. Download these apps from the Google Play Store or App Store. Note that AadhaarFaceRD works in the background; its icon is not visible on the home screen. You cannot open it directly. It works in the background and does nothing on its own. When the Jeevan Pramaan app initiates a face scan, AadhaarFaceRD will automatically activate.

Step 2: Now open the Jeevan Pramaan app and grant the required permissions.

Step 3: Now perform operator authentication (This process needs to be done only once.)

- Any person (pensioner himself or family member) can become an operator.
- Enter the operator's Aadhaar number, mobile number and email.
- Verify OTP.
- Enter name (as per Aadhaar), give consent and do face scan.
- Place your face inside the circle in good light and blink when the app prompts.

Step 4: Pensioner Identification

- Enter the Aadhaar number and mobile number of the pensioner here.
- Verify OTP.
- Fill all the pension related details carefully (like PPO number, pension account number, pension sanctioning authority, pension disbursing agency (bank/post office etc.)

(Note: This information should be exactly as per the pension records, otherwise the certificate may be rejected.)

Step 5: Face scan and submit

- Tap 'Face Scan' here. (Note: Ensure the room is well lit. Keep your face facing the camera, within the circle. Blink as directed by the app. If successful, the Pramaan ID will appear on the screen.)

Step 6: Get the certificate

- An SMS will be sent to your mobile phone containing the Pramaan ID and download link.
- Pensioner can login to the official website jeevanpramaan.gov.in and download the certificate and check the status using Pramaan ID.