Mother Told to Slap Child on Camera for Refund on China’s Toy Platform

Trending News: A surprising incident from China has gone viral and shocked many online shoppers. On a toy-selling app, a seller made an unusual and disturbing demand for a refund. He told a mother that she must send a five-minute video of herself slapping her child if she wanted her money back.

Social Media Criticises the Platform

The incident happened when a woman named Li Yun, mother of an 11-year-old girl, tried to cancel her purchase. She found out that her daughter had secretly spent over 500 yuan (around Rs 4,700) on the app named Qiandao. This platform is famous in China for buying and selling second-hand toys and collectible items. In 2025, its total trade crossed 10 billion yuan. However, after this shocking event, social media users strongly criticized both the seller and the app.

Seller’s Strange Refund Demand

According to the South China Morning Post, Yun placed an online order and tried to cancel it just two hours later. The seller accused her of pretending that her daughter was a minor just to cancel the order. Then, he sent her a bizarre refund request. It said that Yun must send a five-minute video showing her slapping her daughter and another three-minute video of scolding her to get her money back.

Demand for Apology Letter

The seller also demanded a 1,000-word apology letter written by the girl, signed and fingerprinted by both her and her parents. The girl was also asked to read the letter aloud on video. Yun complained about this to Qiandao’s customer service, but the company said they couldn’t interfere and told her to deal with the seller directly. Later, on October 20, the company released a statement saying the case involved a private second-hand sale and that the “refund notice” was not part of their official policy.

Public Reaction Divided

This incident quickly went viral online, sparking a heated debate. Some people said the girl was wrong for secretly spending money, so punishment was fair. But many others said the seller’s demand was disrespectful, abusive, and unacceptable, calling it an insulting act against both the child and her family.